Terms and Conditions

Welcome to TotalResultsFitness.com (the “Website”) an online fitness coaching program owned and operated by Total Results Fitness Fitness, LLC (“Total Results Fitness”, “we”, “us” or “our”) that provides its Members (as defined below) with online fitness coaching sessions available through a web browser, email and texts (the “Total Results Fitness Service”). For greater certainty, “Total Results Fitness Service” includes any use of the mobile app or access to resources generated by Total Results Fitness (as defined below) through the mobile app, desktop or direct coaching. These terms & conditions are a legally binding agreement between you and Total Results Fitness regarding your use of the Website and use and purchase of Total Results Fitness Services. By accessing or using the Website or using or purchasing the Total Results Fitness Service, you acknowledge that you have read, understood and agree to be bound by these terms & conditions, including any additional guidelines, the Total Results Fitness Privacy Policy, and any future modifications thereto (collectively, the “Agreement”), whether or not you become a member of Total Results Fitness by registering an account for the Total Results Fitness Service (“Member”). Total Results Fitness is a Registered Trademark ® and the Total Results Fitness name, mark and type are protected by law.


CANCELLATION AND REFUND: By enrolling in any program and completing a purchase of any Total Results Fitness service you acknowledge and agree you have read and understand the Terms, Conditions, Procedures, Rules & Regulations of Total Results Fitness. You also acknowledge and agree to the following cancelation and refund policy: (1) You, the buyer, may cancel this agreement at any time prior to midnight of the fifth business day of enrollment, excluding Sundays and holidays. Enrollment is defined by submitting your first payment. (2) A refund or partial refund may be granted If you cancel this agreement within 5 days of signing. You will be billed a minimum of $100 service fee for any work done by Total Results Fitness on your behalf even within the 5-day cancellation term. This includes communication, administration, or any activity related to your program including technology service set-up (Total Results Fitness app), agreement generation, workout programming or meal planning, whether completed or not. (3) You the buyer acknowledge that there are NO refunds on meal plans and the full published retail price of a Total Results Fitness meal plan will be subtracted from your refund if a meal plan was delivered to you prior to cancellation in addition to the service fee outlined above. The published single meal plan retail price can be viewed at TotalResultsFitness.com. (4) You also acknowledge that all Total Results Fitness subscription programs are a 30-day contract commitment, and you will be responsible for the term of the agreement. (5) Total Results Fitness subscription programs may be canceled with written 10-day notice as indicated above and no refunds will be granted. (6) If the purchaser/member dies or becomes legally disabled during the term of this agreement, he/she and his/her estate shall be relieved of the obligation to pay any remaining balance. (7) There are NO refunds on any delivered meal plan and verification of sent plans will be validated by the outgoing mail system of Total Results Fitness. (8) You acknowledge that the scheduling of coaching sessions is your responsibility and these sessions do not carry over monthly or accumulate. Each Total Results Fitness program includes a set monthly series of coaching sessions, and they expire at the end of each billing cycle and are non-refundable. MISSED OR LAST-MINUTE RESCHEDULES OF COACHING SESSIONS ARE ONLY PERMITTED TWO (2) TIMES PER MONTH. Failure to meet your coach for sessions you schedule will be forfeited after the second no-show and no refunds or credits will be granted. However, Total Results Fitness may accommodate you for planned absenteeism, emergencies, vacations, or limited terms agreed upon separately from this agreement. Please coordinate with your Total Results Fitness coach for such accommodation. You may cancel your recurring dues 10 DAYS PRIOR to your billing date with written notice directly to your Coach. Please message your Coach in the app messenger and they will facilitate the cancellation.

Modification of Terms. Total Results Fitness reserves the right, in its sole discretion, to change, modify, add, or remove portions of this Agreement at any time and for any reason without notice to you and by simply updating this page. This Agreement was last updated and is effective as of the “Updated” date indicated below. You should visit this page from time to time to review the then-current Agreement because it is binding on you and your continued use of or access to the Website and use and/or purchase of Total Results Fitness Service after the posting of changes will be construed as your acceptance of the revised Agreement. For any material changes to this Agreement, such amended terms will automatically be effective 30 days after they are initially posted on the Website. Last Update: January 2022.